Shipping Policy

Processing time

Orders placed Monday–Friday ship within 1–3 business days (excluding holidays). You’ll receive an email with tracking when your order ships.

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Where we ship​

United States only. We do not ship internationally at this time.

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Carriers & rates​

We ship with USPS. Options and prices are calculated at checkout based on destination, weight, and speed. Typical delivery times after shipment:

• USPS Ground Advantage: ~3–7 business days

• USPS Priority Mail: ~2–4 business days

       (Estimates exclude our processing time and aren’t delivery guarantees.)

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Addresses & changes​

We ship to street addresses, PO Boxes, and APO/FPO via USPS.
Need to change your address? Email us as soon as possible. Once an order has shipped, we’re unable to reroute it.

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Tracking, delays, and damage​

• A tracking link is sent when your order ships.

• If a package shows delivered but is missing, check with household members/neighbors and contact USPS.

• If your order arrives damaged, email photos of the item and packaging within 7 days along with your order number—we’ll help with a replacement or refund.

• Weather/holiday volumes can cause delays.

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Preorders​

Preorder items ship on/after the release date noted on the product page.

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Returns

See our Refund Policy for return windows and instructions.​​

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​Questions? info@coolstuf4u.com

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